This may sound like semantics, but 30 day billing is not the same as monthly billing. On months with 31 days, you lose a day when compared to monthly billing. This may not sound like a lot, but eventually, the plan will be due before I get my benefits. This means I will either have to pay with a credit card, or hold the money over to pay for my services. While I do have the credit to not worry about this, I am sure there are many low income people that don’t have this luxury, and having to pay a bill 3 days before their only source of income comes in might be unsustainable. Just to keep you in the know, this is not how most carrier does things. Most carriers will do monthly billing, so you can be relatively assured that if you bill is due on the 4th of the month, it will always be due on the 4th of the month.
So how could Tello resolve this? It is simple. Move from 30 day billing to monthly billing. Yes, I would get 1-2 extra days when February comes on a 30 day billing period, but this does not make up for the rest of the year, and there are more months with 31 days than there are with 30 days or less. Therefore, low income people whose budgets are stretched thin simply can not have a sustainable billing with a 30 day billing cycle.